Noticing issues with iphone rotated (portrait) video, cannot export, especially with starlight mini.
Seems to be a common bug that comes and goes with versions and seems to be system agnostic… if this can be checked as a standard check for future releases?
There are some known issues with iPhone videos that the team is working on addressing.
Can you send the logs to the support team at help@topazlabs.com to assist in this investigation?
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
sent just now, thank you
