so on my computer i have been using version 3.1.1 and its given me no problems . i recently upgraded to version 4.0.5 the newest release and on a hd video to 4k conversion i created a 10 second preview and it said 9 hours . didnt seem right but i left the machine and went to bed and just checked it and now its saying 9 hours. ive also tried doing a regular convert instead of doing a preview and it says 4 days . i let it run for 2 days and no temp file is produced and then it crashes. any info on where i should start to trouble shoot this ?
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What are your computer specifications?
Please post your benchmark here
Process > Benchmark, or, Ctrl + B
Topaz Video AI v4.0.5
System Information
OS: Windows v11.22
CPU: 12th Gen Intel(R) Core(TM) i9-12900HK 63.692 GB
GPU: NVIDIA GeForce RTX 3060 Laptop GPU 5.8682 GB
GPU: Intel(R) Iris(R) Xe Graphics 0.125 GB
Processing Settings
device: -2 vram: 0.85 instances: 1
Input Resolution: 1920x1080
Benchmark Results
Artemis 1X: 01.82 fps 2X: 01.26 fps 4X: ERR fps
Iris 1X: 05.13 fps 2X: 02.83 fps 4X: 00.77 fps
Proteus 1X: 03.71 fps 2X: 02.83 fps 4X: 00.92 fps
Gaia 1X: 01.44 fps 2X: 01.01 fps 4X: 00.62 fps
Nyx 1X: 01.82 fps 2X: 01.57 fps
4X Slowmo Apollo: 04.76 fps APFast: 24.82 fps Chronos: 03.85 fps CHFast: 05.21 fps
Topaz Video AI v4.0.5
System Information
OS: Windows v11.22
CPU: 12th Gen Intel(R) Core(TM) i9-12900HK 63.692 GB
GPU: NVIDIA GeForce RTX 3060 Laptop GPU 5.8682 GB
GPU: Intel(R) Iris(R) Xe Graphics 0.125 GB
Processing Settings
device: -2 vram: 0.85 instances: 1
Input Resolution: 3840x2160
Benchmark Results
Artemis 1X: 01.33 fps 2X: 00.79 fps 4X: 00.12 fps
Iris 1X: 00.43 fps 2X: 00.47 fps 4X: ERR fps
Proteus 1X: 00.79 fps 2X: 00.48 fps 4X: 00.10 fps
Gaia 1X: 00.15 fps 2X: 00.13 fps 4X: 00.08 fps
Nyx 1X: 00.13 fps 2X: 00.17 fps
4X Slowmo Apollo: 00.53 fps APFast: 01.78 fps Chronos: 00.51 fps CHFast: 00.61 fps
I think your going to need to select the 3060 gpu in the preferences, rather than rely on auto selection.
You’re on a laptop. I think you have to force it to use the 3060 in the Nvidia control panel. (That’s what I had to do on my laptop with a GT 425… 10 years ago… on other applications…)
