I have been using VEAI for about 2 years, running the latest version (2.6.3) since available, but all of a sudden Kaspersky Total Security is not allowing it to connect to the internet, which brings its own issues.
Now I can disable the AV program and its fine, and I have been using that (Kaspersky) for many years and ‘think’ I know my way around it at least a little bit. I have tried adding the topaz exe to trusted apps, but not having any joy. I cant see anything in the reports that says its blocking the app, so a bit lost to be honest.
Just curious if anyone else has experienced this recently.
The thought crossed my mind, initially that maybe the topaz servers were somewhere that was affected.
As for isp blocking, I doubt it. I have a lot of software that requires connection and this is the only one that seems to be affected.
I can work around it by just disengaging the AV on startup and then enabling it again but it never was an issue.
Definitely Kaspersky that is affecting it, I must be missing a trick
I have Kaspersky Internet Security and no problems, although I do not use VEAI but SAI, DAI, GAI. In Kaspersky, go to Settings - Protection - Firewall - Application rules. You can check there what is blocked in your system and modify as needed.
Also, at least for KIS, I do not need to “disengage on startup”; any moment via right mouse on program icon in system tray gives the option to exit from KIS. I guess the same should work for KTS.
I also have Topaz SAI, DAI, GAI software and they are connecting just fine with no issues.
It’s just VEAI that is the issue, just lately.
I have uninstalled VEAI and installed an older version with the same result and then reverted again to the latest version.
In Jan i renewed my subscription to Kaspersky for 2 years. My last resort is to uninstall the AV software and do a fresh instal of that to see if it works.
I cannot see anything that is blocking it in the Firewall or Application rules.