[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.] When using edit with plug ins the save to LRC feature hangs up. If I close the window after allowing sufficent time for it to actually export to LRC I can eventually find the photo in LRC in DNG format but Topaz has changed the capture date to the date I processed it in Topaz.
Steps to reproduce issue:
Step 1 - Chose Edit with Plug in - Topaz AI
Step 2 - apply edits in Topaz - I did add sharpen subject and both added to subject and subtracted areas that were not part of the subject.
Step 3 - Save to LRC - it processes and then moves to export. It gets hung up there with the wheel spinning. After several minutes I clicked on the X of the processing window. It then asked me if I was sure. I clicked on the X again. It took me back to the original screen showing the imported picture. I then clicked on the X to exit Topaz. I finally found the DNG photo saved with the a new capture date of the date and time Topaz edited the picture.
If it does not, open Topaz Photo AI, go to the menu bar on the top, and click the ‘Help > Open Log Folder’ menu option. Please send in all the files located in this folder.
You can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something.
I’m glad to hear that things are back up and working for you. We will be releasing v3.3.0 in the very near future. Let me know how that update goes for you. If you need any further assistance, you can always email the support team at help@topazlabs.com.
