Your latest release kills my Mac performance and I am unable to use my Mac while Photo AI is running. I did not have this issue with any other release. It is unusable because of this.
Steps to reproduce issue:
Topaz Photo AI [v1.x.x] on [Windows/Mac]
Please send me your system profile information so I can check if your computer hardware is up to date.
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Are you indicating that the latest release now requires different hardware?
I need to have more information to help troubleshoot the problems you are reporting. We have more information on our Topaz Labs Documentation page that explains the Minimum System Requirements for Topaz Photo AI that I will link below for you:
Let me be clear, if you have changed your software I will be disputing my subscription as all worked fine on all previous versions. I highly suggest you INFORM your clients ahead of time before pushing out a new release. You e made zero notes regarding any changes required to hardware.
You can always revert back to any previous version that worked for your machine using any of the installer links found at the following link:
We’re always working to improve Topaz Photo AI to work well on all kinds of computers. AI technology is growing and changing very fast. This means the software needs more powerful computers to run smoothly and efficiently.
While we try to make our software work on as many machines as possible, some older or less powerful computers might struggle to keep up with the latest AI features. We’re doing our best to balance new capabilities with good performance on different computers.
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