V2 Adjust lighting and color will not turn off

Topaz Photo AI Bugs and Issues
1

Just trying V2. The first photo I used it on did a great job. The next one shifted both the color balance and lighting, in very bad ways, even when these beta options were turned off. Basically unusable if I can’t turn off those adjustments.

I don’t understand why it worked well on the first image, then change behavior. On the second photo, I tested V2 noise removal and the preview looked fine, so I saved it and in Lightroom, the DNG was terrible. I tried again using V2 noise removal and same issue. On the first image, I only used V1 and didn’t try the V2 button. It almost seems like using the V2 button turned on something behind the scenes.

If I turned on the lighting and color adjustments, the preview looked like what had been exported with them off. Turning these adjustments off again the imported image still had the adjustments applied.

Canon R5 raw files.

2

Thanks for reaching out. We have a known issue with using the Adjust Lighting and Balance Color models with Raw files outputting incorrectly.

We are working on a fix. For now, we recommend not outputting a DNG with these filters turned on.

3

Actually, the filters are off and it is still applying the changes. Wish I could just turn it off and have it work😩

4

If you are seeing color shift if the preview unrelated to the AI filters, then it may be a conflict with your monitor color space.

Please try saving the image, as the output will have correct colors even though the preview does not.

Let me know if that is working as expected for you.

One potential fix is to toggle the Preferences > General > Enable sRGB fallback option to get the preview colors looking correct.

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5

Thanks. I am traveling through the end of the month, so I can’t check this right now.

6

Will do, let me know what you find.