V1.40 failing to save to PS

Topaz Photo AI Bugs and Issues
1

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if neceFilter never completes saving file after using it.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

@mitchell.clark-3057 thanks for reaching out.

This is a known issue we’re trying to address and it’s caused by Auto-Upscale being turned on. Photoshop will not allow the plugin to upscale and that’s causing the infinite loop.

To fix this, go to the Topaz Photo AI menu option in the upper left corner of the app > Preferences > Autopilot > Upscale > none.

Let me know if that works.

3

I am getting this on my very first process.

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image1055×144 10.4 KB

4

Updated to v1.4 on windows 10, now when using the filter in Photoshop CS6 for Topaz Photo AI it hangs trying to save to Photoshop. It was working before this update.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

5

It works as a stand alone but does not save image in photoshop filter. Also noticed in the stand alone there is ps filter install? What gives with this

6

Same with LR Classic plug-in and it is not a show stopper but very annoying.

I have found that there is a preference hidden under the colon in the very upper right of the window which closes the file after saving and it is set to off.

7

Figured out the enlarger is set auto I have to turn off!

9

This was fixed in v1.4.1 so the plugin should save correctly.

Please update if you haven’t yet.

10

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