V1.4.0 and now v1.4.1 files are saving with a strong magenta color, Not usable files!

Topaz Photo AI Bugs and Issues
1

Hi there,

My Nikon z9 files are having terrible color change when treated directly on Topaz or via Lightroom into Topaz… the outcome is coming with terrible colors (in many cases strong magenta color), and photos are not in condition to be used. With that I am not able to use Topaz…
Would you please review it and provide solution? Thanks
André

2

Screenshot 2023-07-13 221105
Screenshot 2023-07-13 2211051913×900 224 KB

3

This is a known issue if there are raw edits made to the original NEF file. There are two workarounds for this:

  • Remove the edit from the NEF and reapply it to the DNG after processing.
  • Use the Photo > Edit in > Topaz Photo AI method with a TIF.
4

Is a fix being worked on?

5

So, If I save the image from .NEF to .DNG this is what happens (no edit made to the image, SOOC)

33022CE66FC247608CE8CA8DAF7C0722.png1028×643 613 KB

But if I save it as .tiff, the colors are not as close to the original which is my goal, but surely a workable file…

1B4D2F9569CC44BFBE3E8A6ACAC47C11.png1028×572 679 KB

I have no problem to send you the NEF file to review, if so please send me the link where I can save it for you.

Thanks,

André

8FA4055B17AB4C4C9837E3D3318D85E7.png

6

You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Request

7

Hi the RAW file was uploaded at the link provided.
File name “PZ9_3372”

Thanks,

André

8

I forgot to mention that I updated the version to V1.4.3, which is the one related to the image below

image
image1277×710 89.1 KB

9

Thanks for sending the file. It looks like there are two issues here.

  1. Camera Vivid profile is causing the color shift
  2. There is an issue in the metadata causing affecting the white balance.

To prevent the color shift, I would recommend against using Topaz Photo AI in stand alone mode. Please try the Photo > Edit in > Topaz Photo AI method from within Lightroom instead.

10

We added a fix for this color shift issue with the Z8 and Z9 HE* files in v2.0.2. Please update and use the Raw processing, the colors will stay consistent now!