V.3.2.9 Mac Bug - Video Enhancement Locked

Topaz Video AI Bugs and Issues
1

I can longer upscale videos with enhancements since that option is locked once I try to upscale - if I use the original resolution it seems to work. I have already uninstalled Video AI and deleted the pref files, reinstalled, logged out and in again, but still the same issue remains.

My system is a Mac Studio M1 Max OS is Ventura 13.4.

Mac Studio.spx (7.3 MB)

logsForSupport.tar.gz (33.8 KB)

2

Hi there, this is not a bug.

The lock you see next to the enhancement filter is letting you know that when you upscale, an enhancement model will be used. You can choose any of the enhancement models.

This behavior has not changed.

3

thanks - my apologies :wink:

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