- i opened a jpg via adobe bridge
- i played around in the settings and i think face recovery produced the lines
Topaz Photo AI [v2.2.2] on [Mac]
iMac27_2019_raggam.spx (5.7 MB)
topaz_log_lines_raggam.zip (117.3 KB)
Topaz Photo AI [v2.2.2] on [Mac]
iMac27_2019_raggam.spx (5.7 MB)
topaz_log_lines_raggam.zip (117.3 KB)
Would you mind sending me more information in order to get a better understanding of the problem you are having with this image? I would like to try and reproduce this image, in order to do so would you please send the following information:
You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
unfortunately i’m not the copyright holder of this picture, so i can’t share it with you. apart from the already provided screenshot i don’t have any more pictures of that issue. i did not save the processed file, as i didn’t see the need to with those lines in the pictures. and with the new version of topaz photo ai 2.3.0 the issue didn’t occur any more.
I’m glad to hear that v2.3.0 is working for you
If you are the issue occurs again please reach out to us at the following link:
I’m on 2.3.1 now and yesterday some similar rainbow spots appeared
but these problems seem to be one-offs and preview related because i cannot recreate them.
This topic was automatically closed after 60 days. New replies are no longer allowed.