Hi, Very recently whenever I use any of my user presets in Topaz Studio, and then try to exit, Topaz Studio crashes and becomes unresponsive.
Has anyone else had this issue, and does anyone know how to solve it?
My Topaz Studio version release is 1.14.4
Does it have anything this message on Topaz Support? “Notice: User Preset backup and sync was been disabled in Studio 1.13. We are improving the overall system, and this change was necessary to make that happen. We will notify all users when User Preset sync has returned. When we re-enable the feature, all new user presets that have been created will be correctly synced.
~Topaz Labs Team”
I have already raised a support request last week, but I thought I would also try on here, as I had not heard back from Topaz.
If anyone else has had issues, or knows how to solve please do get in touch.
Kind regards, Steve