URGENT! Topas Video unusable! ffmpeg crashes!

Topaz Video Bugs and Issues
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  1. No 4K Video rendering possible - App displays “Failed • Error”, sytem reports a “ffmpeg crash” via dialog box
  2. Mac OS 15.5 on Macbook Pro M3
  3. Log Files:
    logsForSupport.zip (103.2 KB)
    OS-crashReport.txt (73.4 KB)
    ffmpeg
    ffmpeg498×402 32 KB
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I am seeing some out of memory errors, but I am also seeing that your source file appears to be coming from a Dropbox folder, which is a cloud based folder, if the file becomes temporarily unavailable, even for a brief moment, it can cause the process to fail. Can you try moving your source file to a local folder and bring it back into the app?

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