Upscaling using the interlaced models Dione DV, TV or Dehalo produces a output video with audio slightly out of sync

[sascha.paris (Säschu)]

[If you are posting a new bug, please include the following]

1. The bug / behavior you have encountered
   Upscaling using the interlaced models Dione DV, TV or Dehalo produces a output video with audio slightly out of sync

2. Your system profile
   Mac Mini M1 / 16 GB with Mac OS 15.1.1
   Topaz Video AI 5.5

3. Your log files (Help > Logging > Get Logs for Support)
   FFmpeg command:
   ffmpeg “-hide_banner” “-t” “2462.936” “-ss” “61.624” “-i” “/Volumes/video/DVD Rips/Babylon 5/Babylon 5 - S01E01 - Ragesh 3.mkv” “-sws_flags” “spline+accurate_rnd+full_chroma_int” “-filter_complex” “bwdif=mode=0:parity=-1:deint=0,tvai_up=model=dtvs-2:scale=0:w=1350:h=1080:device=0:vram=0.5:instances=0,scale=w=1350:h=1080:flags=lanczos:threads=0” “-c:v” “hevc_videotoolbox” “-profile:v” “main10” “-tag:v” “hvc1” “-pix_fmt” “p010le” “-allow_sw” “1” “-g” “30” “-b:v” “0” “-q:v” “60” “-map” “0:a?” “-map_metadata:s:a:0” “0:s:a:0” “-c:a” “copy” “-map_metadata” “0” “-map_metadata:s:v” “0:s:v” “-map” “0:s?” “-c:s” “copy” “-movflags” “frag_keyframe+empty_moov+delay_moov+use_metadata_tags+write_colr” “-bf” “0” “-metadata” “videoai=Deinterlaced and enhanced using dtvs-2. Changed resolution to 1350x1080” “/Volumes/EXTMEDIA/TOPAZ_UPSCALED/Babylon 5 - S01E01 - Ragesh 3_863532075.mkv”

4. Any screenshots as necessary
   I can provide video examples on request.

[alanhusband-677420]

I would test converting the audio to pcm rather than copying the audio stream, if you haven’t tried that yet.

[kyle.topazlabs]

As @alanhusband-677420 mentioned if you set the Audio Mode to convert are you still seeing the audio out of sync?

If so, please pull the logs and send samples using the dropbox link below for the team to review. If you do send a file, please leave a note with the file name.

Submit File to Dropbox

[Ruebarb]

I also had sync issue with Dione TV, convert solved the problem

[sascha.paris (Säschu)]

Hello all. Good to know that “convert” for audio should solve the problem according to the other colleagues posting here, will try.