Upscale hangs

Upgraded to Gigapixel 7 on a brand new PC with a fresh install. No matter what image I load, the upscaling process hangs. Software doesn’t freeze, but no upscaling progress takes place.

I have an i9 14900k and a 4090 RTX, so specs aren’t the issue. I am resizing a 2048 x 2048 image and can’t even resize it 2x.

Has anyone else had any issues with the recent updates? My models are up to date, so I am not sure what the issue is.

Hey Brian, thanks for bringing this to our attention.

Would you make ensuring that you on currently on the latest driver for your NVIDIA 4090 RTX?

Justin, I have the exact same issue. Upscaling takes forever now. The version before 7 worked beautifully. Is there a way to go back to the older version?

It randomly started working a few days later. Thank you for the response. NVIDIA drivers have been kept up to date. Only thing I did was reboot my PC a few times and be patient. Not sure what the issue was.

David, would you mind sending me your full system profile so I can review any hardware complications causing this conflict?

How To Obtain Your System Profile (Windows)
How To Obtain Your System Profile (Mac)