Hi
I threw a lot of images into Photo AI 3.2.1 and applied the preset to all of them. After that, when I started processing, there were some images to which the upscale was not applied.
Please fix this as soon as possible so that the upscale is applied to all images.
Step 1
Drop multiple images into Photo AI
Step 2
Check Select All Images
Step 3
Apply my preset
Step 4
Press Export xx images
Step 5
Press Save
Step 6
Only the first two images are upscaled.
It takes a long time to process, so it seems that the third and subsequent images are upscaled to the same size.
Could you take a screen recording of this behavior so I can see exactly what is happening? I’d like to get a better understanding of the Presets you are using to help troubleshoot this issue.
Loom is a great free application for this : Loom | Free Screen & Video Recording
[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
Steps to reproduce issue:
- Step 1
- Step 2
- Step 3
Topaz Photo AI [v1.x.x] on [Windows/Mac]
When I throw a large number of images into Photo AI 3.2.1 (Windows) and process them by applying a preset to all the images, the upscale is not applied halfway through.
Hi
I have uploaded the Screen recording file and preset file.
The screen recording cuts off in the middle of the export process. Please reach out to us by sending an email to help@topazlabs.com so our team can investigate this further.
