Upscale beyond upper threshold - v6.3.3

I started having processing issues when custom-upscaling the image from Midjourney to 7200 x 10800. It just doesn’t work anymore at all. 2 days ago I didn’t have this problem/
Please help.
Update… Tried to run 6x on the same image and Gigapixel crashed.
Thank you!

It sounds like your image when upscaling 6x is beyond our limit of 32,000 pixels alone the longest side. This will max out the allocated resources for Gigapixel AI.

Have you tried upscaling with the 2x upscale option with this image?

If so, I’d like to test the image locally. You can securely submit one or two images to our Dropbox. Please let me know if you send something.