Upscale 24fps video But the export change the fps

Only make the 1280x768 24fps video to 4000x2400 keep 24fps and export by default setting, the out put video fps always different, like 23.1 , 22.7 , 24 , is very randomly
Topaz Video AI v5.5 on Windows

I’m having the same issue.
Previous versions kept the frame rate consistent to in the input version.

Can you send the logs to the support team directly with a link to this post for investigation?

help@topazlabs.com

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Here is a video to help with the steps of how to collect the logs.

I’m having the same problem. For me it’s confined to Artemis, from what i can tell. I sent chat and I emailed a log. My subscription just ran out and i’m afraid I’m going to be stuck with a bugged version of VEAI that is of limitted utility, since Artemis is the model i use most of the time.