Upgraded to 6.2.2 and getting NVidia driver error. This is very annoying.
Now trying to roll back the changes to go to previous version, not finding it easy to see the previous download page. It is very frustating.
Try changing the output resolution, bitrate or encoder.
Please update Nvidia driver. Driver does not support the required nvenc API version. Required: 13.0 Found: 12.2.
logsForSupport.zip (1.6 MB)
Hi.
While you’re waiting here’s the link to the previous version for both Windows and Mac
Windows
https://downloads.topazlabs.com/deploy/TopazVideoAI/6.2.0/TopazVideoAI-6.2.0.msi
Mac DMG
https://downloads.topazlabs.com/deploy/TopazVideoAI/6.2.0/TopazVideoAI-6.2.0.dmg
Mac PKG
https://downloads.topazlabs.com/deploy/TopazVideoAI/6.2.0/TopazVideoAI-6.2.0.pkg
Hope this helps
If you are getting an Nvidia driver issue you will just need to upgrade that driver to a newer release. Doing this will allow the app to run without issue. We recommend using the Studio Drivers and staying within the last two or three releases to avoid this issue.
