I can log into my account but cannot activate video AI using email. enter email and press continue and it just freezes.
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Please message the support team directly and send the logs in from the app so we can take a look at what is going on and try and assist quickly.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
