Update issues

How do I update? I keep trying to update and get the error message about how the program is missing or that the update is missing.

image

Are you still having this issue or did Topaz Labs release an updated installer that does not have this problem any more?

I just used the support function on the website. I gave up trying to do when in Photoshop.

You can use this link to run the installer: https://topazlabs.com/d/photo/latest/win/full?_gl=1*1paah4y*_ga*NzY0ODk0MTAzLjE2ODA3MDM0MDU.*_ga_M0K7E5583S*MTY5ODI0ODAwNS4zNTcuMS4xNjk4MjQ4MDA4LjU3LjAuMA

Please disable antivirus, firewall, VPN, or proxy that may be on your computer. These are known to block the installer from downloading the model files.