Trying to install the latest update but the update fails as its trying to install to drive G: which doesn’t exist on my PC - the selection of G: appears to be automatic/default
Hi, No, I’ve never had a G drive on this machine. I can’t find my copy of photo AI in my list of installed applications either maybe I deleted it - would uninstalling the suite of programs and deleting the registry entries and doing a complete fresh install help?
Nope, sorry, didn’t work, slight difference on the messages from the PC, I got a "preparing to install " pop up which didnt happen previously then after a pause of around 15 seconds then reverted to the failed to install to drive G popups seen previously
Thanks for the input - I’ve managed to resolve the issue successfully.
It seems that windows 11 was assigning the drive letter :I to one of my drives. On interrogating the drive I found the PhotoAI application. I reassigned the drive as drive :G using the windows disk management software and ran the V1.3 update file again which successfully found drive G: and completed its install - happy days!
thanks for all your help and suggestions everybody.