Update failure

Gigapixel is failing to update.
I click on the blue “2 updates available” box.
I get a black pop-up that lists the notes for 7.2.2.
I click the blue “Update” button in that pop-up.
The pop-up disappears.
A black button “Install update” appears in the top right corner of the app.
I click the black button “Install update”
And the app disappears, no update takes place.

Hi. You might have more success, depending on your system Windows or Mac, downloading one of the two links below

MAC
https://topazlabs.com/d/gigapixel/latest/mac/full

Windows
https://topazlabs.com/d/gigapixel/latest/win/full?_gl=1*1icowie*_ga*MjAwNTI2MzM1NC4xNzAxMTA4Nzg0*_ga_M0K7E5583S*MTcxMTU2NDI0Mi4zOTQuMS4xNzExNTY0OTI0LjU1LjAuMA

Hope this helps

2 Likes

Excellent! That worked, thanks!

Hi JM!
If you run into any more conflicts, please submit a ticket with our Support team and we can communicate with you more directly to help assist.

Glad you got Gigapixel working though!