Update Fails due to Failed Writing to Drive

[imagebuffet]

For the last few months, every time I try running updates on Photo AI, I get an error message that says it cannot write to the path and to check that I have rights to the path. I do have the rights, and the path is one created by Photo AI in the first place. I’ve confirmed that I can access the folder and I even deleted the old file that was in it, but Photo AI insists that it cannot write to that folder.

Steps to reproduce issue:

1. Step 1 - Click update
2. Step 2 - ?
3. Step 3 - Profit

=== Verbose logging started: 5/25/2023 21:27:10 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\WINDOWS\SYSTEM32\MSIEXEC.exe ===
MSI (c) (34:BC) [21:27:10:889]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

[snip]

MSI (c) (34:9C) [21:27:26:198]: PROPERTY CHANGE: Modifying dir429389E6976E99F9C3CB9779F5455EB8 property. Its current value is ‘E:\Program Files\Topaz Labs LLC\Topaz Photo AI\QtQuick\Controls\Fusion’. Its new value: 'E:\Program Files\Topaz Labs LLC\Topaz Photo AI\QtQuick\Controls\Fusion'.
MSI (c) (34:9C) [21:27:26:198]: PROPERTY CHANGE: Modifying dir280CA2AA2AF1032A3F3E6F262D751950 property. Its current value is ‘E:\Program Files\Topaz Labs LLC\Topaz Photo AI\QtQuick\Controls\Fusion\impl’. Its new value: 'E:\Program Files\Topaz Labs LLC\Topaz Photo AI\QtQuick\Controls\Fusion\impl'.
MSI (c) (34:9C) [21:27:26:198]: PROPERTY CHANGE: Modifying dir244E97B096BCD8A7EA397896B36D2440 property. Its current value is ‘E:\Program Files\Topaz Labs LLC\Topaz Photo AI\QtQuick\Controls\Basic’. Its new value: 'E:\Program Files\Topaz Labs LLC\Topaz Photo AI\QtQuick\Controls\Basic'.
MSI (c) (34:9C) [21:27:26:198]: PROPERTY CHANGE: Modifying dirBE02F3CC034D27A0913F6AF1B29B9845 property. Its current value is ‘E:\Program Files\Topaz Labs LLC\Topaz Photo AI\QtQuick\Controls\Basic\impl’. Its new value: 'E:\Program Files\Topaz Labs LLC\Topaz Photo AI\QtQuick\Controls\Basic\impl'.

[snipped log file entries]

Error 1310. Error writing to file: E:\Program Files\Topaz Labs LLC\Topaz Photo AI\TBenchmark\2940ab6.rbf. System error 1307. Verify that you have access to that directory.

[snip remainder of log file]

Topaz Photo AI [v1.3.1] on [Windows]

[Lingyu]

Thanks for reporting this. I believe we have this fixed in the latest updates. Please update to the latest version of Topaz Photo AI first by running the full installer:
https://topazlabs.com/downloads/

Our next update to Topaz Photo AI comes on Thursday. Please try using the patch updater and let me know if that’s working.

[imagebuffet]

I just saw your reply and just attempted your suggested resolution. The process worked and my system has updated successfully to Topaz Photo AI 1.3.8. I am relieved to find that the full installer correctly found the file path that I had specified for my initial install; I was concerned that it might default somewhere else.