I have Topaz Photo AI version 3.0.4. I have attempted to install the latest updates numerous times and I receive a message that the updates cannot install due to an error, and to please try later. I have tried for over the last 3 weeks and the updates will not install. [Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
I have a similar problem.
Device name DESKTOP-0CUJSTS
Processor Intel(R) Core™ i7-6700 CPU @ 3.40GHz 3.41 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID 995706D3-8DDB-44E9-8D74-00B5305F42FD
Product ID 00330-80100-15736-AA706
System type 64-bit operating system, x64-based processor
Pen and touch Pen support
Is this enough info?