Update 1.2.7 failing

Update Failing.
Current version: 1.2.6
error message:
image

Installer log:
=== Verbose logging started: 3/17/2023 10:44:27 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\WINDOWS\SYSTEM32\MSIEXEC.exe ===
MSI (c) (A8:6C) [10:44:28:035]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (A8:6C) [10:44:28:036]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (A8:2C) [10:44:28:055]: Resetting cached policy values
MSI (c) (A8:2C) [10:44:28:055]: Machine policy value ‘Debug’ is 0
MSI (c) (A8:2C) [10:44:28:055]: ******* RunEngine:
******* Product: TopazPhotoAI-1.2.7.msi
******* Action:
******* CommandLine: **********
MSI (c) (A8:2C) [10:44:28:055]: Note: 1: 2203 2: TopazPhotoAI-1.2.7.msi 3: -2147286960
MSI (c) (A8:2C) [10:44:28:055]: MainEngineThread is returning 1620
=== Verbose logging stopped: 3/17/2023 10:44:28 ===

TZLOG:
[2023-03-17 10:55:06.646, 0.00 ns] [4874] Info | Log directory: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/Logs”
[2023-03-17 10:55:06.650, 1.13 ms] [4874] Info | Starting Crashpad handler
[2023-03-17 10:55:06.667, 17.62 ms] [4874] Info | Starting Topaz Photo AI 1.2.6
[2023-03-17 10:55:06.670, 13.14 ms] [4874] Info | Processing argument “C:\Program Files\Topaz Labs LLC\Topaz Photo AI\Topaz Photo AI.exe”
[2023-03-17 10:55:06.670, 4.63 ms] [4874] Info | Running from known non-editor, not setting external editor mode “explorer”
[2023-03-17 10:55:06.670, 75.40 μs] [4874] Info | Parent process ID: 4680 “explorer” “”
[2023-03-17 10:55:06.688, 2.28 ms] [4874] Info | No valid files passed, not running as external editor mode.
[2023-03-17 10:55:06.688, 54.70 μs] [4874] Info | Starting local server “ebcd1846dfcddbb3ef229d0429b1dd84”
[2023-03-17 10:55:06.688, 193.50 μs] [4874] Info | Using Graphics API Index 4
[2023-03-17 10:55:06.688, 33.10 μs] [4874] Info | Setting up translations
[2023-03-17 10:55:06.688, 1.72 ms] [4874] Info | Finished setting up translations
[2023-03-17 10:55:06.688, 4.72 ms] [4874] Info | Loaded Roboto font from resources
[2023-03-17 10:55:06.688, 91.20 μs] [4874] Info | Initializing QML engine
[2023-03-17 10:55:06.688, 80.80 μs] [4874] Warn | Invalid QML element name “TImageSettings”; value type names should begin with a lowercase letter
[2023-03-17 10:55:06.688, 378.20 μs] [4874] Info | Model Dir: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models”
[2023-03-17 10:55:06.688, 2.78 ms] [4874] Info | QML engine initialized
[2023-03-17 10:55:06.869, 174.86 ms] [4874] Info | Maximum window width/height: 1600 1019
[2023-03-17 10:55:06.869, 499.80 μs] [4874] Info | Maximum window width/height: 1600 1019
[2023-03-17 10:55:06.884, 20.05 ms] [4874] Info | AIEngine mode: Normal 2.1.82
[2023-03-17 10:55:06.884, 142.20 μs] [4874] Info | Changing models directory to: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models” from “”
[2023-03-17 10:55:06.884, 7.90 μs] [4874] Info | ModelManager setting path to C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models
[2023-03-17 10:55:06.884, 33.30 μs] [4874] Info | 00000198CDABD8E0 loadModelInfoMap called at C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models
[2023-03-17 10:55:06.884, 4.48 ms] [4874] Info | Loaded following models: QList(“Auto Param - Autopilot Noise Blur”, “Auto Param - Denoise Auto”, “Denoise - Low Light”, “RAW - Linear RAW”, “RAW - RAW”, “RAW - RAW Strong”, “Face Recovery - Face Color Correction”, “Face Recovery - Face Perfect”, “Face Recovery - Face Mask”, “Face Recovery - Face Parse Large”, “Face Recovery - Face Parse Small”, “Face Recovery - Face Parse Filtering”, “Enhance - CGI”, “Enhance - Standard”, “Auto Param - ggn_ap”, “Enhance - High Fidelity”, “Enhance - Low Resolution”, “Denoise - Severe Noise”, “Auto Param - landscape”, “Sharpen - Sharpen Standard”, “Auto Param - Sharpen Standard Auto”, “Auto Param - Sharpen Motionblur Auto”, “Sharpen - Sharpen Motionblur”, “Auto Param - portrait”, “Auto Param - subject”, “Auto Param - subject”, “Auto Param - new”)
[2023-03-17 10:55:06.900, 1.34 ms] [4874] Info | Maximum window width/height: 1600 1019
[2023-03-17 10:55:06.901, 0.00 ns] [96c] Info | Model dir set to existing path
[2023-03-17 10:55:06.901, 72.60 μs] [96c] Info | Changing models directory to: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models” from “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models”
[2023-03-17 10:55:06.901, 720.10 μs] [96c] Info | Loaded following models: QList(“Auto Param - Autopilot Noise Blur”, “Auto Param - Denoise Auto”, “Denoise - Low Light”, “RAW - Linear RAW”, “RAW - RAW”, “RAW - RAW Strong”, “Face Recovery - Face Color Correction”, “Face Recovery - Face Perfect”, “Face Recovery - Face Mask”, “Face Recovery - Face Parse Large”, “Face Recovery - Face Parse Small”, “Face Recovery - Face Parse Filtering”, “Enhance - CGI”, “Enhance - Standard”, “Auto Param - ggn_ap”, “Enhance - High Fidelity”, “Enhance - Low Resolution”, “Denoise - Severe Noise”, “Auto Param - landscape”, “Sharpen - Sharpen Standard”, “Auto Param - Sharpen Standard Auto”, “Auto Param - Sharpen Motionblur Auto”, “Sharpen - Sharpen Motionblur”, “Auto Param - portrait”, “Auto Param - subject”, “Auto Param - subject”, “Auto Param - new”)
[2023-03-17 10:55:06.901, 33.10 μs] [4874] Info | Overwriting binding on QObject_QML_69::brushSize at qrc:/imageenhance/TBrushControls.qml:316 that was initially bound at qrc:/imageenhance/TBrushControls.qml:157:9
[2023-03-17 10:55:06.901, 120.40 μs] [4874] Info | Overwriting binding on QObject_QML_69::basicBrushSize at qrc:/imageenhance/TBrushControls.qml:338 that was initially bound at qrc:/imageenhance/TBrushControls.qml:158:9
[2023-03-17 10:55:06.917, 5.95 ms] [4874] Info | Overwriting binding on QQuickListView_QML_36::currentIndex at qrc:/imageenhance/TBatchFileView.qml:42 that was initially bound at qrc:/imageenhance/TBatchFileView.qml:121:9
[2023-03-17 10:55:06.917, 3.12 ms] [4874] Info | Overwriting binding on QObject_QML_251::currentScale at qrc:/imageenhance/TImagePreviewState.qml:49 that was initially bound at qrc:/imageenhance/TImagePreviewState.qml:76:9
[2023-03-17 10:55:07.147, 221.69 ms] [4874] Info | Windows DisplayVersion: 22H2
[2023-03-17 10:55:07.310, 163.91 ms] [4874] Info | 0 Memory Info 1.754736 Available 0.000000 Reserved 0.000000 Used 3.314502 Budget
[2023-03-17 10:55:07.381, 71.09 ms] [4874] Info | 1 Memory Info 3.761506 Available 0.000000 Reserved 0.000000 Used 7.273013 Budget
[2023-03-17 10:55:07.407, 26.13 ms] [4874] Info | 2 Memory Info 3.761506 Available 0.000000 Reserved 0.000000 Used 7.273013 Budget
[2023-03-17 10:55:07.407, 103.50 μs] [4874] Info | === System Information ===
[2023-03-17 10:55:07.407, 18.30 μs] [4874] Info | OS Windows Version 11.220000
[2023-03-17 10:55:07.407, 13.50 μs] [4874] Info | CPU 11th Gen Intel(R) Core™ i7-11370H @ 3.30GHz Threads 8 AVX 1 AVX2 1 VNNI 1
[2023-03-17 10:55:07.407, 12.80 μs] [4874] Info | Is Apple Processor 0
[2023-03-17 10:55:07.407, 15.70 μs] [4874] Info | RAM 15.837921 GB Total / 6.907158 GB Used
[2023-03-17 10:55:07.407, 11.30 μs] [4874] Info | Machine Id: 1717cb9d-b9a1-4335-a0fb-15b4a064da09
[2023-03-17 10:55:07.407, 15.30 μs] [4874] Info | Device count: 2
[2023-03-17 10:55:07.407, 11.20 μs] [4874] Info | - Index 0 Name NVIDIA GeForce RTX 3050 Ti Laptop GPU Cores 0
[2023-03-17 10:55:07.407, 12.50 μs] [4874] Info | VRAM 3.899414 GB Total / 1.754736 GB Used DataType 2
[2023-03-17 10:55:07.407, 11.60 μs] [4874] Info | Serial 00000000000111d2 Legacy 0 CudaId 0 Capability 806
[2023-03-17 10:55:07.407, 13.70 μs] [4874] Info | - Index 1 Name Intel(R) Iris(R) Xe Graphics Cores 0
[2023-03-17 10:55:07.407, 11.90 μs] [4874] Info | VRAM 0.125000 GB Total / 3.761506 GB Used DataType 3
[2023-03-17 10:55:07.407, 11.00 μs] [4874] Info | Serial 00000000000102ee Legacy 0 CudaId -1 Capability 0
[2023-03-17 10:55:07.407, 10.40 μs] [4874] Info | ==========================
[2023-03-17 10:55:07.411, 4.08 ms] [4874] Warn | qrc:/imageenhance/TMenuItem.qml:78:5: QML Shortcut: Shortcut: Only binding to one of multiple key bindings associated with 12. Use ‘sequences: [ ]’ to bind to all of them. | (qrc:/imageenhance/TMenuItem.qml:78)
[2023-03-17 10:55:07.412, 308.40 μs] [4874] Warn | qrc:/imageenhance/TMenuItem.qml:78:5: QML Shortcut: Shortcut: Only binding to one of multiple key bindings associated with 11. Use ‘sequences: [ ]’ to bind to all of them. | (qrc:/imageenhance/TMenuItem.qml:78)
[2023-03-17 10:55:07.451, 42.07 ms] [4874] Info | Controls changed
[2023-03-17 10:55:07.451, 10.16 ms] [4874] Info | Controls changed
[2023-03-17 10:55:07.451, 941.90 μs] [4874] Warn | qrc:/imageenhance/TDenoiseEnhancement.qml:15:5: QML QtObject: Binding loop detected for property “model” | (qrc:/imageenhance/TDenoiseEnhancement.qml:15)
[2023-03-17 10:55:07.466, 8.12 ms] [4874] Info | Controls changed
[2023-03-17 10:55:07.513, 40.89 ms] [4874] Info | Maximum window width/height: 1600 1019
[2023-03-17 10:55:07.513, 593.50 μs] [4874] Info | Maximum window width/height: 1600 1019
[2023-03-17 10:55:07.513, 212.70 μs] [4874] Info | Maximum window width/height: 1600 1019
[2023-03-17 10:55:07.513, 29.80 μs] [4874] Info | Setting window geometry: QRect(0,0 1600x1019)
[2023-03-17 10:55:07.794, 1.12 ms] [4874] Info | JWT status: “new_seat”
[2023-03-17 10:55:07.819, 24.11 ms] [4874] Info | Starting with files QList()
[2023-03-17 10:55:07.824, 589.70 μs] [4874] Info | QML engine loaded
[2023-03-17 10:55:08.334, 510.42 ms] [4874] Info | Found 1 new app versions
[2023-03-17 10:55:08.334, 164.80 μs] [4874] Info | Adding update 0 : “1.2.7”
[2023-03-17 10:55:08.334, 51.30 μs] [4874] Info | Update check response: true true
[2023-03-17 10:55:08.465, 131.23 ms] [4874] Warn | QFSFileEngine::open: No file name specified
[2023-03-17 10:56:08.793, 1.01 m] [4874] Info | Opening directory: “c:/ProgramData/Topaz Labs LLC/Topaz Photo AI/Logs”

I got a warning about corrupt source files during the installation. Had to download the installer again, then it worked. Somehow the first download I received was corrupted.
It would be good if they posted a MD5 or SHA-256 hash value so we can validate the downloaded file.

Hey William,

Could you try downloading the installer from the page below?
Topaz Labs Downloads

The in-app updater may have downloaded an incomplete installer.