Unable to Save from Photo AI

Topaz Photo AI Bugs and Issues
1

Unable to save.
Steps to reproduce issue:

  1. Browse and Import new photo
  2. Save photo after allowing autopilot to complete
  3. Close window
  4. File/Close all images but do not exit Photo AI
    Repeat above 4 steps until unable to do step 3.
    MacBook Pro.spx (8.0 MB)
    2023-12-28-16-19-35.tzlog (386.9 KB)

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

I have noticed the same problem today for the first time.
I have 66 photos opened / loaded into Photo AI 2.2.1 on Win10, some with just Autopilot settings, some with modified settings.
I can not export any photo, regardless of target filepath and target file format.
The export always starts (“processing”), but never saves the first file and freezes there. I can cancel the processing and resume or restart, but it never makes it to saving the first file.
Funnily enough, I can save photos that were edited using the “Remove BETA” function. No luck when this feature was not used, though.

3

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