Unable to process videos for DVD get error

Getting error when input is dvd VOB file. Error says to contact support, not much help.
Tried running file in Interlaced and progressive with multiple models, still error.
No issues if I use a mp4 or avi file.

including error log.

logsForSupport.zip (741.2 KB)

Have you tried running the DVD through MakeMKV, to create an MKV of the VOB(s)?

Is the dvd copy protected?

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Yes, this is what I’d suspect as well.
Because here I’ve not had problems with encoding VOBs without DRM.