Unable to open Sharpen AI

First time with a Topaz product, purchased and downloaded Sharpen AI. Unable to launch. Opening screen appears for a second, then disappears. Tried opening as Administrator, same result. Checked for video driver update, and Windows indicates it’s the latest.
64-bit operating system
4.0 GB installed memory (RAM)
Intel Core i3 CPU 2.4 GHz
Hard drive 237 GB free of 453 GB
Maybe my computer is too old or not powerful enough? Should I request a refund, or is there a way to make it work?

Your computer isn’t really powerful enough, sorry. You can check the minimum specs here: