Unable to do Batch Processing after new version 3.03 update

Topaz AI on Windows.

Just updated to V3.03 and now unable to do batch processing even in Select All mode.

AI only process one by one. Then after 2-3 pics it auto-shut-out and returns to window page. When you open Topaz AI again, those 2-3 updated pics go back to its native form.

Need help

Would you mind confirming with me what type of workflow you are using while batch processing your images? For example are you using Autopilot turned on or off from Preferences > Autopilot or processing your images using Presets?

If you are using presets with Autopilot off, we have identified an issue in v3.0.3 that happens only when the Autopilot is off. For now a workaround would be:

  1. Go to Edit > Preferences > Autopilot and enable it to run.
  2. Import all your images for batch processing.
  3. Apply preset to the first image. Then do your normal steps. Applying a preset will override any Auto-Pilot changes.

If you are not using this workflow and the error occurs another way, please describe your workflow and we will troubleshoot further!

If you would like please take a screen recording of this behavior so I can see exactly what is happening to get the best understanding to help with troubleshooting.

Loom is a great free application for this: Loom | Free Screen & Video Recording