UI Preview not playing when rendering Export


When trying to export an upscale, none of the split previews work, the split preview, side by side, etc. When trying to generate a 15 second preview, it works perfectly fine and the screens will update alongside the upscale progression

3900X + 3080 10GB

@joseph.chen881 Hey there! If this is still occurring with the last update, please reach out to our support team directly using the support beacon at support.topazlabs.com with this behavior. Please also be sure to include your log files for the app (Help > Logging > Get Logs for Support) as well as your complete system profile (Instructions for Windows/Instructions for Mac).

Hi Ida,

It is indeed still happening, but I submitted a request through the beacon! Thanks for responding here

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