.tvai file not opening after project was closed for restart

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. After pausing the video rendering (after saving) and restarting the computer, the .tvai file no longer opens to further rendering (see attached jpeg)

  2. Windows 11

    tvai file not loading into project
    tvai file not loading into project2560×1440 194 KB

  4. Any screenshots as necessary

2

You will not be able to open project files from the windows explorer window at this time. In the Video AI app, click projects (top left, next to “Video AI 5”) and navigate the projects from there

3

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.