TVAI 7 getting errors and crashes a lot more often during exports

Topaz Video AI Bugs and Issues
1

whats the cause of the most recent export error?
logsForSupport.zip (50.0 MB)

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2

I looked through the logs briefly but is horrible a lot in there. I think could be helpull deleteting all log files before and then do once the fail-try

3

I noticed your AI processor is set to ‘auto’. Try changing it to your 5090:

File > Preferences > Processing

  • Set the AI Processor to the 5090
  • Set the max memory usage at 90%
  • Set max processes to 1
  • Save the settings and exit the panel

Try running the clip back through and if you experience an issue please send the updated logs for review.

4

when i checked it was already set to my 5090, and already had those exact same settings

5

Can you send the updated app’s logs? The latest ones showed that each process was running with ‘auto’