TVAI 5.04 using wrong GPU

I have three GPUs in my workstation:
Radeon Pro WX7100
Radeon Pro W5700
Radeon Pro W6600

The W6600 has been the selected GPU processor for builds through 5.03.

When set to the W6600, 5.04 uses the W5700.
When set to the WX7100, 5.04 uses the W6600.
When set to the W5700, 5.04 uses the WX7100.

Also, why are 2 processes now (Not Recommended) in this build?

Also, All GPUs crashes the system. This isn’t a new issue, but since TVAI doesn’t seem to get any benefit from this setting, I only try it once in a while to verify that nothing has changed.

I’m experiencing a similar issue – my system has a W7900 as a discrete processor and a W7700 as the video adapter. TVAI is mixing up the GPUs (if I select the W7900 as the processor, it runs on the W7700, and vice versa).


We’re looking into this now. Could we take a look at the app’s log files?

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, relaunch Video AI, return to the Help menu and select > Get Logs for Support

You can securely submit your file(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

Submit to Dropbox

Just submitted – please let me know if anything further is needed.