Trying to Bulk Process photos from my vacation bugged it

Topaz Photo AI Bugs and Issues
1

It just stopped at a photo. i had set this up over the course of 2 days and it was soul crushing.

Steps to reproduce issue:

  1. Step 1 load at least 320 photos for processing from adobe lightroom classic and clicking overwrite the old ones. (they were tiny jpgs so not raw)
  2. Step 2 go through them all and dont use autopilot. (this took me two days straight)
  3. Step 3 click process and save to adobe lightroom classic.

Topaz Photo AI [v2.0.2] on [Windows]

2

Sorry to hear about that. I can check the logs to see what exactly is happening to cause this.

Please open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs to your reply so I can check the contents.

3

i had to use onedrive cause too many files.
it wont let me post it

4

Here is the link. If there is a different way you want me to send them just tell me.

5

Batch processing is only functioning stepmotherly in Photo AI, I’ve had similar experiences.
First it takes forever to get all settings to the pictures as already written in this post and one also can’t really use the apply to all option: How can I apply current settings to all loaded images without their values? - #2 by PWC
Then there are problems when processing too many pictures (hundreds), I’ve had issues, that a picture was missing in the output (and the names of the pictures were all wrong and shifted). The UI was unresponsive in the entire process and sometimes it also crashed (which is the worst, since all manuel settings for the images are gone then).

Users have petitioned many times, that Topaz Labs bring back the old Gigapixel UI for batch processing:

image
image1700Ă—956 111 KB

It allowed the user to change models/values/… quickly in a multi-editing grid (instead of the current film strip, that takes forever - as you said - days… and that’s just for 320 photos - imagine thousands…).

I have petitioned Topaz Labs many times, that they improve the CLI functionality so that one can at least run large batches on the command line (without the danger of the UI crashing).
But the response was “CLI is deprioritized - majority uses UI”.

1 Like
6

Can you upload your system profile so I can check if your computer hardware is up to date.
How To Obtain Your System Profile (Windows)

That might give us some options as to how to prevent the crashing.

7

DxDiag.txt (192.6 KB)
just for the record, the program did not crash or freeze, i could click all the buttons and they were reacting to having a mouse over them. it just stopped on one of the photos and couldnt keep going.

8

It looks like you have a fairly powerful GPU. Manually select the GPU to use for processing. Go to the Topaz Photo AI Menu option > Preferences > General menu > AI Processor > Nvidia GeFroce RTX 3090.

Give that a try and see if it helps with the batch processing.

9

Ok. I’ll try that. I have another 2000 cat photos I’ll try :joy:. Thanks!

10

It looks like text recovery is causing the application to crash. Did you use it on any of the images you were processing?

11

I did use it on a couple of the images as well as face recovery.

12

Are you able to reproduce the crash with text recovery on a single image or small batch?

13

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