Hi, I tried to sharpen an image and opened it in Photo AI 4 Trial Version, two circles started turning in front of “Analyzing Image” and “Detecting Subject” with a check mark in front of “image Loaded” the circles kept turning for 10 minutes without any result. I closed the image and opened 2 less blurry images and same thing happened as the first image. The first image was RAW and the other two were JPEG. Am I doing something wrong?
Hi.
Firstly, please remove your personal contact details as this forum is open to everyone.
Would it be possible to post a Screenshot of both the image you’re trying to enhance and the settings you’re using
Thank you
@bonjourphoto - it could be that the computer is under the minimum requirements for the app. See here the requirements. Send us your System Profile if you want us to check
How To Obtain Your System Profile (Windows) or How To Obtain Your System Profile (Mac)
