[If you are posting a new bug, please include the following]
Version 6.1.3
1.) Always opening in Trial Mode
2.) Keeps requesting “Full Disc Access”. Has been given full disc access.
3.) Rebooted the system and still getting disc access error
Hi.
I don’t think this is the answer you’re looking for however, here’s a link that might help
Also, here’s the link to contact Topaz Support directly
Topazlabs Support
support@topazlabs.com
Hope this helps
1 Like
Blair, please pull the logs and send to the support team so we can take a look at what is going on for you.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
