I tried to treat a series of 21 pictures (tiffs) but Topaz photo Ai cut out after 8 pics in the queue. I found it had only altered 1 of those 8, and the other 7 were not corrected at all.
Steps to reproduce issue:
Topaz Photo AI [v1.x.x] on [Windows/Mac]
Thanks for reaching out. Please open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs files that you can see in the window that opens so I can figure out the cause of the crash.
Thanks, these are the logs since I installed the update sent by Tim He a few days ago.
PT
2023-09-14-09-39-8.tzlog (12.4 KB)
2023-09-13-03-34-11.tzlog (4.28 MB)
The logs don’t show any crashes. Please update to v2.0.1 and try processing again. Are you still having that issue?
We fixed a crash that would affect this. If the processing continues without crashing then this should be fixed.
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.
