Topaz video v.4 is slow

I just downloaded the new topaz video 4 and it takes about 10x as long to export stuff as the version before. I have a Mac Studio so computing power shouldn’t be a problem. Any ideas on how to fix this or should I just go back to the previous version?

Hello,
Could you send us an email at help@topazlabs.com with the full log files from the app?

To gather logs, please select Help > Logging and make sure that there is a check mark next to File Logging. Next, recreate the issue and then return to the Help menu and select > Get Logs for Support and attach the “logsForSupport” file to your reply.

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