# Topaz Video AI - Where did it go and why can I no longer render anything with v7.0.2?

**URL:** <https://community.topazlabs.com/t/topaz-video-ai-where-did-it-go-and-why-can-i-no-longer-render-anything-with-v7-0-2/102007>\
**Category:** Bugs and Issues\
**Tags:** investigating\
**Created:** [April 10, 2026, 5:35pm UTC](https://community.topazlabs.com/t/topaz-video-ai-where-did-it-go-and-why-can-i-no-longer-render-anything-with-v7-0-2/102007 "2026-04-10T17:35:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kevin.yancy](https://community.topazlabs.com/user_avatar/community.topazlabs.com/kevin.yancy/32/225064_2.png) [@kevin.yancy](https://community.topazlabs.com/u/kevin.yancy)\
**Post date:** [April 10, 2026, 5:35pm UTC](https://community.topazlabs.com/t/topaz-video-ai-where-did-it-go-and-why-can-i-no-longer-render-anything-with-v7-0-2/102007/1 "2026-04-10T17:35:31Z")

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I haven’t used this app I PAID for for a bit, but I needed to use it today. Opening it, some updates were applied, and now I can no longer render any videos!

I’m prompted with an ‘Upgrade Available’ button that takes me nowhere.

Is T. Video AI no longer a product? If so, where can I get a working version of the last version I paid for?!

Thanks

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**Author:** ![kyle.topazlabs](https://community.topazlabs.com/user_avatar/community.topazlabs.com/kyle.topazlabs/32/203506_2.png) [@kyle.topazlabs](https://community.topazlabs.com/u/kyle.topazlabs)\
**Post date:** [April 10, 2026, 5:42pm UTC](https://community.topazlabs.com/t/topaz-video-ai-where-did-it-go-and-why-can-i-no-longer-render-anything-with-v7-0-2/102007/2 "2026-04-10T17:42:23Z")

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If you updated the app and it moved to 7.1.5 or the new Topaz Video app, you will need to roll back to the previous version.

Below are the installer links for 7.0.2 to roll back if you need.

[Video AI | 7.0.2 | Win](https://downloads.topazlabs.com/deploy/TopazVideoAI/7.0.2/TopazVideoAI-7.0.2.msi?_gl=1*q985k5*_gcl_aw*R0NMLjE3NTAzNDkwNTguQ2p3S0NBanc2czdDQmhBQ0Vpd0F1SFFja2dWY090WGRvQnN6V25valB5by1nVVdDM3JuWDRJOGJYNmNBZlZ2ekhpNVhMelo2R2w4M0tCb0N4MWdRQXZEX0J3RQ..*_gcl_au*NTUwNDc3MjkyLjE3NDY1NDQ5MzMuMTEyMDg5NDAyOS4xNzUwNDU0NzMyLjE3NTA0NTQ3MzI.*_ga*ODcxNTAyMjEzLjE3MzA5MzI4Mzk.*_ga_M0K7E5583S*czE3NTA2OTk0Njkkbzg4OCRnMSR0MTc1MDY5OTQ3MiRqNTckbDAkaDY5MTg0NTM3OQ)  
[Video AI | 7.0.2 | Mac](https://downloads.topazlabs.com/deploy/TopazVideoAI/7.0.2/TopazVideoAI-7.0.2.pkg?_gl=1*q985k5*_gcl_aw*R0NMLjE3NTAzNDkwNTguQ2p3S0NBanc2czdDQmhBQ0Vpd0F1SFFja2dWY090WGRvQnN6V25valB5by1nVVdDM3JuWDRJOGJYNmNBZlZ2ekhpNVhMelo2R2w4M0tCb0N4MWdRQXZEX0J3RQ..*_gcl_au*NTUwNDc3MjkyLjE3NDY1NDQ5MzMuMTEyMDg5NDAyOS4xNzUwNDU0NzMyLjE3NTA0NTQ3MzI.*_ga*ODcxNTAyMjEzLjE3MzA5MzI4Mzk.*_ga_M0K7E5583S*czE3NTA2OTk0Njkkbzg4OCRnMSR0MTc1MDY5OTQ3MiRqNTckbDAkaDY5MTg0NTM3OQ)

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**Author:** ![gene-8240](https://community.topazlabs.com/user_avatar/community.topazlabs.com/gene-8240/32/162024_2.png) [@gene-8240](https://community.topazlabs.com/u/gene-8240)\
**Post date:** [April 10, 2026, 6:42pm UTC](https://community.topazlabs.com/t/topaz-video-ai-where-did-it-go-and-why-can-i-no-longer-render-anything-with-v7-0-2/102007/3 "2026-04-10T18:42:59Z")

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If you can’t use 7.0.2, you probably need to go back to an even older version.

Go to [Account Settings | Topaz Labs](https://account.topazlabs.com/legacy-apps) and sign in to your account. It will tell you the latest version your license is good for.

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**Author:** ![system](https://community-cdn.topazlabs.com/original/3X/0/1/01f3a81387b26ce3eb3484b6327ee7b3988ca47e.svg) [@system](https://community.topazlabs.com/u/system)\
**Post date:** [June 9, 2026, 6:43pm UTC](https://community.topazlabs.com/t/topaz-video-ai-where-did-it-go-and-why-can-i-no-longer-render-anything-with-v7-0-2/102007/4 "2026-06-09T18:43:36Z")

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