# Topaz Video AI v3.2.8 **URL:** \ **Category:** Releases\ **Created:** [May 30, 2023, 8:59pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008 "2023-05-30T20:59:32Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![jacob.muchow](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/j/a87d85/32.png) [@jacob.muchow](https://community.topazlabs.com/u/jacob.muchow)\ **Post date:** [May 30, 2023, 8:59pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/1 "2023-05-30T20:59:32Z")
Hello everyone! A new release of Topaz Video AI is now available. **v3.2.8** Released May 30th, 2023 Downloads: [Windows](https://downloads.topazlabs.com/deploy/TopazVideoAI/3.2.8/TopazVideoAI-3.2.8.msi) | [Mac](https://downloads.topazlabs.com/deploy/TopazVideoAI/3.2.8/TopazVideoAI-3.2.8.dmg) **Changes from v3.2.7** - Removed AI Processor selection on Apple M1/M2 since it’s not needed - Set Max Processes default back to 1 - Preview frame number limit increased to 900 - Fixed processing errors not showing the specific errors - Fixed some permission issues when updating **Known Issues** - Videos with mismatched metadata and streams will display incorrect duration - Frame number preview length may shorten on app restart **Submit files here:** [Dropbox](https://www.dropbox.com/request/RPNrhmVK1ucqnmvq8rTM) * * * Please take a look at the [Video Roadmap Update](https://community.topazlabs.com/t/video-roadmap-update-may-2023/45285) for more context on what we’re focusing on right now. Thanks in advance for your feedback! ---
**Author:** ![jacob.muchow](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/j/a87d85/32.png) [@jacob.muchow](https://community.topazlabs.com/u/jacob.muchow)\ **Post date:** [May 30, 2023, 8:59pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/2 "2023-05-30T20:59:43Z")
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**Author:** ![jacob.muchow](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/j/a87d85/32.png) [@jacob.muchow](https://community.topazlabs.com/u/jacob.muchow)\ **Post date:** [May 30, 2023, 9:59pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/3 "2023-05-30T21:59:22Z")
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**Author:** ![reveilebnu](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/r/d78d45/32.png) [@reveilebnu](https://community.topazlabs.com/u/reveilebnu)\ **Post date:** [May 31, 2023, 4:56am UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/4 "2023-05-31T04:56:42Z")
(v.3.2.7) Please! Fix parsing and loading “models” constantly downloads the same thing - the same settings-models are duplicated tired of deleting ---
**Author:** ![20rushtonj](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/2/e9a140/32.png) [@20rushtonj](https://community.topazlabs.com/u/20rushtonj)\ **Post date:** [May 31, 2023, 1:16pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/6 "2023-05-31T13:16:33Z")
It seems Topaz Video Enhance AI has been on a weekly update schedule for a while now. So I don’t think they released the update because they really wanted to get these changes out, but instead they wanted to stick to a weekly update schedule and this was all they had ready for a stable release. ---
**Author:** ![jacob.muchow](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/j/a87d85/32.png) [@jacob.muchow](https://community.topazlabs.com/u/jacob.muchow)\ **Post date:** [May 31, 2023, 2:11pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/7 "2023-05-31T14:11:54Z")
This is correct. Most of our work this week went into some larger future updates. They need a little more time in the oven 🙂 ---
**Author:** ![carl.bruiners](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/c/e480ec/32.png) [@carl.bruiners](https://community.topazlabs.com/u/carl.bruiners)\ **Post date:** [May 31, 2023, 3:02pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/8 "2023-05-31T15:02:39Z")
I’d rather have less changes at a high frequency than have loads of changes bundled together… keep it agile. ---
**Author:** ![ida.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/i/bbce88/32.png) [@ida.topazlabs](https://community.topazlabs.com/u/ida.topazlabs)\ **Post date:** [May 31, 2023, 3:38pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/9 "2023-05-31T15:38:22Z")
Minor patches are typically light compared to major updates although some weeks we have more to add than others 🙂 ---
**Author:** ![david.123](https://community.topazlabs.com/user_avatar/community.topazlabs.com/david.123/32/163156_2.png) [@david.123](https://community.topazlabs.com/u/david.123)\ **Post date:** [May 31, 2023, 3:48pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/10 "2023-05-31T15:48:25Z")
![image](https://community-cdn.topazlabs.com/original/3X/7/1/7181867f92aa668e214f319caf112771547ba641.jpeg) ---
**Author:** ![ida.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/i/bbce88/32.png) [@ida.topazlabs](https://community.topazlabs.com/u/ida.topazlabs)\ **Post date:** [May 31, 2023, 3:56pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/11 "2023-05-31T15:56:56Z")
This actually made me laugh out loud 😛 ---
**Author:** ![luis.ruiz-7214](https://community.topazlabs.com/user_avatar/community.topazlabs.com/luis.ruiz-7214/32/91908_2.png) [@luis.ruiz-7214](https://community.topazlabs.com/u/luis.ruiz-7214)\ **Post date:** [May 31, 2023, 11:11pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/13 "2023-05-31T23:11:25Z")
My preview button does not work at all unfortunately. I can’t actually use preview in this release. I am using VEAI on Windows 11. ---
**Author:** ![Palewing](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/p/45deac/32.png) [@Palewing](https://community.topazlabs.com/u/Palewing)\ **Post date:** [June 1, 2023, 12:21pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/14 "2023-06-01T12:21:11Z")
Can confirm, on Windows 10 Pro. This release broke my install. I managed one task, and then it stopped working. Restarting the computer gave the same result. Reinstall with the previous version did not fix this. Uninstalling this version and reinstalling the previous made things work again. ---
**Author:** ![Version001](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/v/eada6e/32.png) [@Version001](https://community.topazlabs.com/u/Version001)\ **Post date:** [June 1, 2023, 3:13pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/15 "2023-06-01T15:13:02Z")
Still broken for Arc gpus (latest topaz / latest intel beta driver) ---
**Author:** ![ida.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/i/bbce88/32.png) [@ida.topazlabs](https://community.topazlabs.com/u/ida.topazlabs)\ **Post date:** [June 1, 2023, 3:13pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/16 "2023-06-01T15:13:07Z")
@Imo Can y’all both share a screen recording, your system profile, and a screenshot of the File \> Preferences \> Output menu? [How To Obtain Your System Profile (Windows)](https://support.topazlabs.com/article/59-how-to-obtain-your-system-profile-windows) Oftentimes it is easiest to share a screen recording for issues like this to quickly show me exactly what is happening. I use [Loom](https://www.loom.com/) for screen recordings since this is a free and easy to use app. ---
**Author:** ![ida.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/i/bbce88/32.png) [@ida.topazlabs](https://community.topazlabs.com/u/ida.topazlabs)\ **Post date:** [June 1, 2023, 3:13pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/17 "2023-06-01T15:13:41Z")
That is super strange! If you run into any other issues, please contact me directly via support. ---
**Author:** ![ida.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/i/bbce88/32.png) [@ida.topazlabs](https://community.topazlabs.com/u/ida.topazlabs)\ **Post date:** [June 1, 2023, 3:14pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/18 "2023-06-01T15:14:31Z")
Can you please create a support ticket and share your full system profile and logs? ---
**Author:** ![Version001](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/v/eada6e/32.png) [@Version001](https://community.topazlabs.com/u/Version001)\ **Post date:** [June 1, 2023, 3:16pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/19 "2023-06-01T15:16:11Z")
No. Its just Intel’s driver problem so I don’t care anymore. Learned helplessness. ---
**Author:** ![Harald.De.Luca](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/h/e68b1a/32.png) [@Harald.De.Luca](https://community.topazlabs.com/u/Harald.De.Luca)\ **Post date:** [June 1, 2023, 3:18pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/20 "2023-06-01T15:18:57Z")
Pour ma part, cette dernière mise à jour fonctionne très bien comme les précédentes. Jusqu’à présent, rien à redire. ---
**Author:** ![ida.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/i/bbce88/32.png) [@ida.topazlabs](https://community.topazlabs.com/u/ida.topazlabs)\ **Post date:** [June 1, 2023, 3:35pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/22 "2023-06-01T15:35:17Z")
Do you have auto play enabled? ---
**Author:** ![ida.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/i/bbce88/32.png) [@ida.topazlabs](https://community.topazlabs.com/u/ida.topazlabs)\ **Post date:** [June 1, 2023, 3:37pm UTC](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008/23 "2023-06-01T15:37:26Z")
Can you also post your logs? [Next page](https://community.topazlabs.com/t/topaz-video-ai-v3-2-8/46008.md?page=2)