Topaz Video AI Quit Unexpectedly Error

  1. Topaz Video AI ver. 6.0.2
  2. macOS 14.7.2 (23H311) Sonoma

Every time, without fail, when Topaz Video AI 6.0.2 is quit the macOS throws up an error message: Topaz Video AI quit unexpectedly. Error log is attached.
Topaz Video AI Quit Error 2025-01-25.txt (148.1 KB)

Can you send the app’s logs (not the Apple crash log):

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Feel free to email them to us at help@topazlabs.com

Dear Margaux

Thanks for responding. Please find the requested ‘Logs for Support’ zip file attached here.

The reported problem persists, after a restart.

Kind regards

Hamdani Milas

logsForSupport.zip (307 KB)

Same problem here. I’ve reinstalled - same error.
Any solutions?