Topaz Video AI: padding of 4 digits on tif sequences

Topaz Video AI Bugs and Issues
1

When testing new versions (post mpv player) I noticed I had no ability to read my original tif sequence
sources (black screen instead) while mov files were ok.
After a bit of investigation it appears the sources with a padding of 4 digit will not work while 6 will:
ex test.0001.tif->test.0020.tif will not read
while
test.000001.tif->test.000020.tif will work

There seems to be something hardcoded to %06d since recent versions (around v5.3…).

It is a bit blocking as we exclusively work with image sequences ( we do convert from exr aces to log tif for color and dynamic conservation) and our inhouse padding is 4.

IT can also be confusing as it sounds like the software won’t work while this is just a naming issue.

  1. Windows 10 pro , geforce 3090ti

Version 6.0.0

1 Like
2

Can you send the logs to the team for review on this issue?

help@topazlabs.com

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

Here is a video to help with the steps of how to collect the logs.

3

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