Topaz Video AI NYx denoising issue

[If you are posting a new bug, please include the following]

  1. every time i try use NYx fro denosing it fails with error
  2. i have Windows 11 and RTX 5090
    logsForSupport.zip (39.7 KB)

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

The logs are showing an illegal memory error causing the issue, try the settings below and check to ensure that you have the latest Studio Driver installed from the NVIDIA drivers update page.

File>Preferences>Processing

  1. Ensure that your GPU is selected for the AI Processor
  2. Set the max memory to 80%
  3. Set max processes to 1
  4. Save the settings and close the panel.
  5. Re-run your clip through the process that you were trying.