Topaz Video AI fails to create video (ffmpeg segmentation fault)

[If you are posting a new bug, please include the following]

  1. I opened a TIFF image sequence (3840x2160, 8-bit, DCI-P3) - with 265 frames. I set the output frame rate to 30FPS. I enabled enhancement (Artemis, LQ). I then set the end marker to the end of the sequence and clicked export. Processing got to 100%, but no video was created. The system logs show that ffmpeg hit a segmentation fault.
  2. Apple MacBook Pro M1 Max, 64GB. macOS 14.5 (23F79)
  3. Your log files (Help > Logging > Get Logs for Support)

logsForSupport.zip (294.1 KB)

The team is looking into issues when using the image sequence workflow. They are trying to resolve these issues as quickly as they can.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.