- The program crashes when I try to compare 2 frames (before and after). That is, if I move the frame, or click on it to see the difference in the result (version of the program 5.5.1). Before the update, there were never such problems.
- rtx4070 / 13600kf / 32gb ddr5 / driver 566.36
- logsForSupport.zip (4.4 MB)
- and how can I show an example if the video cannot be uploaded?
Are you running overclocking on the CPU or GPU in this system?
There is a downvolt on the video card, but I have already tried to turn it off, and turn on the overvolt, and cut the card frequencies. Unless I tried to lower the processor frequency, I heard that MSI has an overclock on the processor from the factory (although the programs show normal processor frequencies)
And my upscale even works fine to 8k without crashes. It crashes exactly when I compare videos, even if it is in 144p.
Apologies for the delay trying to catch back up on the forum posts.
Are you still seeing this issue and if so can you send the video to the support team via email?
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