[If you are posting a new bug, please include the following]
- The bug / behavior you have encountered
Topaz Video AI 5.3.5 (and other versions) time remaining freezes at 20% even though encode still runs in background. If i try to encode a video file i have already encoded but at a smaller bitrate . For example encode a bitrate of 12mbps to 8mbps with no enhancements. The encode will always have the time remaining and progress bar stop showing visual input even though encode is still processing in the background. Encode will complete and then the topaz video AI interface will refresh itself to show that video was encoded with green checkmark. Like after progress bar freezes it only updates the user interface after job is complete.
looks like it encodes adds “tvai” to end of encoded file… even if enhancement is None.
I have even full uninstalled Topaz Video AI and tried earlier versions and problem persists. And reinstalled 5.3.5 fresh install same issue. This happens when trying to encode a file that has already been encoded with enhancements. Then when you try to encode a file with no enhancements and no slow-mo and just reduce bit rate to 8 megabytes per second the progress encoding bar stops around 20% and time remaining doesn’t update to countdown.
I’ll be able to provide the video file if you need to do your own testing just let me know When you reply below.
- Your system profile
Processor 13th Gen Intel Core i9-13900K 3.00GHz
GPU Nvidia ProArt RTX 4080 Super 16gb vram
RAM 96GB
windows 11 Pro (64-bit) 23H2
- Your log files (Help > Logging > Get Logs for Support)
logsForSupport.zip (12.3 MB)
the log after it completed:
2024-10-27-11-01-47-Main.tzlog (3.6 MB)
- Any screenshots as necessary
[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]
original file i encoded as this FFMPEG command:
ffmpeg “-hide_banner” “-t” “1474.7065666666667” “-i” “E:/Video/_TV Shows - Animated/DVD - Gun_X_Sword/Season 1/S01E02 - Funny Stream.mkv” “-sws_flags” “spline+accurate_rnd+full_chroma_int” “-color_trc” “2” “-colorspace” “2” “-color_primaries” “2” “-filter_complex” “bwdif=mode=0:parity=-1:deint=0,tvai_up=model=dtv-4:scale=2:device=0:vram=0.98:instances=1,tvai_up=model=prob-4:scale=0:w=3240:h=2160:preblur=1:noise=0.47:details=0.1:halo=0.2:blur=0.62:compression=1:blend=0.2:device=0:vram=0.98:instances=1,scale=w=3240:h=2160:flags=lanczos:threads=0” “-c:v” “hevc_nvenc” “-profile:v” “main10” “-pix_fmt” “p010le” “-b_ref_mode” “disabled” “-tag:v” “hvc1” “-g” “30” “-b:v” “12M” “-preset” “p6” “-map” “0:a” “-map_metadata:s:a:0” “0:s:a:0” “-map_metadata:s:a:1” “0:s:a:1” “-map_metadata:s:a:2” “0:s:a:2” “-c:a” “copy” “-map_metadata” “0” “-map_metadata:s:v” “0:s:v” “-map” “0:s?” “-c:s” “copy” “-map_metadata:s:s:0” “0:s:s:0” “-map_metadata:s:s:1” “0:s:s:1” “-movflags” “use_metadata_tags+write_colr” “-metadata” “videoai=Deinterlaced and enhanced using dtv-4. Enhanced using prob-4; mode: manual; revert compression at 100; recover details at 10; sharpen at 62; reduce noise at 47; dehalo at 20; anti-alias/deblur at 100; focus fix Off; and recover original detail at 20. Changed resolution to 3240x2160” “E:/Video/_TV Shows - Animated/DVD - Gun_X_Sword/Season 1/S01E02 - Funny Stream_dtv4_prob4.mkv”
I then encoded file a 2nd time and the progress bar and remaining time freeze at 20%-22% in UI with this FFMPEGG command:
ffmpeg “-hide_banner” “-i” “E:/Video/_TV Shows - Animated/Gun X Sword/Season 1/S01E02 - Funny Stream.mkv” “-sws_flags” “spline+accurate_rnd+full_chroma_int” “-map” “0:v” “-c:v” “hevc_nvenc” “-profile:v” “main10” “-pix_fmt” “p010le” “-b_ref_mode” “disabled” “-tag:v” “hvc1” “-g” “30” “-rc” “cbr” “-b:v” “8M” “-preset” “p6” “-map” “0:a?” “-map_metadata:s:a:0” “0:s:a:0” “-c:a” “copy” “-map_metadata” “0” “-map_metadata:s:v” “0:s:v” “-map” “0:s?” “-c:s” “copy” “-map_metadata:s:s:0” “0:s:s:0” “-map_metadata:s:s:1” “0:s:s:1” “-movflags” “frag_keyframe+empty_moov+delay_moov+use_metadata_tags+write_colr” “-bf” “0” “E:/Video/_TV Shows - Animated/Gun X Sword/Season 1/S01E14 - Swift Brownie_523665843.mkv”
