If you were one of the very few users who were using multi-GPU rendering on your system within the app, email the staff directly at enterprise@topazlabs.com.
Clarifying - this normally requires a check of our usage analytics to confirm multi-GPU usage in prior versions.
The very small number? Seeing the number of those who claim this little, it seems that there are more than 2%
If TVAI worked flawlessly, I think that 99% of us would use it for 300$/€ and Topaz would literally kill the competition.
Just see the like on his post … it speaks for itself
Who really care of a commercial use ?!? We will not use to widespread 8K godly improved ! It’s not possible at this time, or you need a Cray.
The offer you are talking about is 7 days trial or 700€/$ upgrade?
If that is the case it is a joke…
I am one of these many users, and I had to go back to 5.1.3 with its ton of bugs, but mGPU and I am still angry about this change.
My mGPU setting blows my RTX 4090, so this thing has to come back definitively ! Topaz must see they did a huge error by splitting this program.
Agreed. A lot of people are wanting to improve their VHS videos, and you have proven that it can be done, but you need to take Iris to the next level and give it some better attention for working with these low-res video sources.
Somewhere around version 5.1.2 Topaz began doing strange things when also changing resolution.
I can repair it with MKVtoolnix.
I just set the same resolution as I set in Topaz.
In this case 3840x2160
Players like VLC honour that metadata and start doing weird when opening files supposedly having ridiculous display resolutions.
For a special project needing the best quality possible I wanted to use a CPU encoder instead of my Nvidia or Intel GPU when finalising it in HEVC Main10 with VBR.
I then discovered that this setting is not available.
Can it be implemented?
AFAIK this should be easy as it is merely instructing ffmpeg
I’ve asked before to improve our grip on the final encode.
The VBR “Low, Medium and High” are not enough and don’t include any hints about the final target size. It doesn’t even show the qpvalues, which could be a first and very easy step to move to something better. An estimate of the average bitrate is what we need to predict the final file size.
I can edit the file “C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models\video-encoders.json” This file will be overwritten by each upgrade
I already had to throw away a 2 day render because I didn’t realise this.
It means a significantly higher quality for “High” and a bit lower for “Low” and “Medium”
These settings are my personal preference and it took several encodes to come to these values.
Which in fact means that all previous encodes were sub-optimal to my liking.
Of course I will not redo all those renders… It would take much too long.
Please don’t take the possibility to edit “video-encoders.json” as a reason to keep the encoding settings as is. It’s a workaround.
When will there be new versions of Ai models to improve Frame Rate? Aion needs version 2. Also the new version of Proteus 4 warps the picture in dark places on some settings, so I’m still using version 3. Also add 240 fps please, we need it for the flow twixtor. Right now max is 120fps, unlock to 240 please
My pc is faster now then when i had version 4 . But i find as the software grows its going slower to render videos. you need too tweak it to get more speed. Because you do have a version of this out that dose the job quick but for £4,000 so speed can be improved it bit as we cannot afford £4,000 please.
That is unfortunate. Based on their reply in the forums, it seemed as though they were going to make you a special offer of some sort if you reached out to them. I guess that isn’t the case…
It’s purely a business decision, because when a commercial gesture is offered in a public forum like this by Topaz employee, they must offer it to all. I’m sure on the Topaz side, someone had a stern talking to over this offer. Gene-8240 did exactly what they wanted him to do, is to tell everyone in the forum they refused to honor the offer.
Followup. I just got another email from someone else at Topaz. They verified that I had indeed been using Video AI with multiple GPUs and have upgraded my account to Pro for the remainder of the current license at no charge.
So I now have Video AI Pro until Oct 2025. After that it’s going to be full price, unless they have some kind of discount for renewals.
I’ll report back on how well it works after I have a chance to tinker with it.