Topaz Video AI 5.1 Comparison Not working

I’ve tried a few different times, but I can’t do a comparison in the split view window, nor can I view the processed preview once I switch views. It just has a tag on the processed view that says “Unprocessed”. I can’t even view the processed preview in an external viewer. It’s not available for me to choose.
The program is also not saving the window position when I quit.

In the screenshot it looks like the preview process has not been run on the B clip and there have not been any settings set for clip A yet. Here is my screen with A and B both processed for previews.