Did you by chance move your Documents user folder to another location? Because if you do so, Topaz:
- Creates project folder at the default path
c:\users\user name\Documents\Topaz labs\default - Creates 3 folders in the
C:root - thumbnails, temp and previews. - Deletes c:\temp folder after closing TVAI, effectively deleting everything inside.
I’ve stumbled upon this behavior and thankfully there was no important files in the c:\temp folder.
Topaz team issued a warning: Heads Up: Avoid Moving Default App Folders to Prevent File Path Issues