- Open cmd window
- cd \%TVAI_MODEL_DIR%
- execute RUNNER.EXE
Here’s what happens on my computer:
C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models>runner
Runner: started
module search path: [‘C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models\DLLs’, ‘C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models\Lib’, ‘C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models\Lib\site-packages’, ‘C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models’, ‘C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models\Lib\site-packages\starlight_utils-0.2.0-py3.12.egg’]
Runner: Authenticating
platform: Windows
Machine ID: 3d8d0ddb-1da4-4316-bf91-f60994892901
auth file path: C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models\auth.tpz
platform: Windows
Contents of auth.json:
b’{“auth”:“eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJtYWNoaW5lX2lkIjoiM2Q4ZDBkZGItMWRhNC00MzE2LWJmOTEtZjYwOTk0ODkyOTAxIiwic3RhdHVzIjoiYWN0aXZlIiwibGljZW5zZV9leHBpcmF0aW9uIjoiMjAyNi0wNS0xNSIsImFwcF92ZXJzaW9uIjoiNy4xLjAiLCJ1c2VyX2lkIjozNjcwNDE3LCJ0aWVyIjoicGVyc29uYWwiLCJmaXJzdF9uYW1lIjoiSmFtZXMiLCJsYXN0X25hbWUiOiJTaHJpZGVyIiwiYW5udWFsX3N1YiI6InRydWUiLCJpc3MiOiJwbHV0dXMiLCJzdWIiOiJ0b3BhemxhYnNAamVkaS5kb2ciLCJhdWQiOiIxNDY0OTUxIiwiZXhwIjoxNzYzODI3MDU3LCJpYXQiOjE3NjEyMzUwNTd9.sCwRYBfsqzAh4x3wQljr2mOfj4H_I3_G7aoC9CN6yIb_3HghBFECixJZs00cxCscWMdgJTLMEvvbNBpk3jbPuC4j9cCiOkGPL6E0_iBBh3z7Lp_a-qNYQ_2Seun7HL6TvtoL2NmWRL15lk3L81iUqeX4pU7bykBtQckagsvgnTX4SGUn9pY5tL2L6jyIjciwo2Av-MiLcbGDa9w7enxExe3VVdYu_T_KRWSUKfh94bJ0AWy9mWfpHE6sFuWS0_NicHwWoD-IHwuxQ4gEwwfzQ6hUGuKpRx6wY5ELXeKOP8p1NXoNpYb2SZEJ5_MPMZBXMCOvKBW7hyoz7HSVDCXwcxzoHO22vsnQpfidcaPkiwYgdpR2smh3GRNcd8rzBECkH6qbJ-GXO-euESWUiBurXuu8kZ3vtsmcdYSIVYcXaKhB8J5cUfahax-T3s7u141AiRRSMLxmrwmghNSccazLV5uJxVCJP9U9O71apMp6ETRhBAj9mwQZOD8xCgAtE3spEIyTWNA55uZ-fGUhOe3oBNnjMRecimscs46cuGGbc7QLth_hKDlXFiIi9AYqz6xjGdtdJPQhE3pQTPdDnknYughX158XqObo9-RtoupXFD5GqCeGSlyu1xIB64Fzbr4AEvz5HKPStJ1-CFCD0BxVextUv0HkZqqRRLtQ_sRm1CQ”,“expiration_date”:“2026-05-15”,“issued”:“2025-10-23”,“pro”:false,“refresh”:“eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJtYWNoaW5lX2lkIjoiM2Q4ZDBkZGItMWRhNC00MzE2LWJmOTEtZjYwOTk0ODkyOTAxIiwic3RhdHVzIjoiYWN0aXZlIiwibGljZW5zZV9leHBpcmF0aW9uIjoiMjAyNi0wNS0xNSIsImFwcF92ZXJzaW9uIjoiNy4xLjAiLCJ1c2VyX2lkIjozNjcwNDE3LCJ0aWVyIjoicGVyc29uYWwiLCJmaXJzdF9uYW1lIjoiSmFtZXMiLCJsYXN0X25hbWUiOiJTaHJpZGVyIiwiYW5udWFsX3N1YiI6InRydWUiLCJpc3MiOiJwbHV0dXMiLCJzdWIiOiJ0b3BhemxhYnNAamVkaS5kb2ciLCJhdWQiOiIxNDY0OTUxIiwiZXhwIjoxNzcyMDI5MzM2LCJpYXQiOjE3NjEyMzUwNTd9.ejTLs38W9J2iG6159D13aiTqvxYD_5rdaALMqPwotjAfg6PaipHHQuqM0g_3UGaU4iTBmM0kr6cCo_dfyaHoo-oViUa9iOuG3qxSQRuzdv6U0oAgL3XuDm2Tr6DwhIGYm5DF_kTmRc340Rnaw_E8i3iwgip7hY4aMPWpnkcDhpb_NZ6wOo22jCwrhL5YFuBgT2ccmDSXNtwAjBWzCKu7YyFmJkBOWmVRDfOVWf5viPHyKKezu3Ica_w_qKgXO5tlLRGThpJ2t9WID-VGgZ0oo8-KLOC2_NbF1-ZQhYJwiw1JB0KYZ8eUuRIvwkqTZw7xJ10nV0xjhSYimbziEyLTBUUQi_jjVO0rdgFXCCjVhnNiAHcX6eDB7_rJgnoGQ5pIoc5D6fOJ3FF1FiRd837IWMTCdhAEEUuo3xdXKadFJKvs1Z6CVNMpoyB-J4wrGjjPfaUva0ajumHJXeHhBH-HgB0TxBqEFibEJiP6DLqOcECvyNyvHC_WdAstQV35GHFAG-QXnTsrA5GVMdo455NnoLlO35jucUkJVkRwc3Glj7Mpgy6Wz4YJbnRiXkEWzIQs-uBzc_ORKiHI9ZQ7K4LYtXEV0ShvRYwAyaEnTZlwmZO5TTeSnWnh0U8MhcFRDiCjRUW4L6kJRZEujjupmIBobJ8djRrrnFd4qbebBZuRt3s”,“refresh_expires”:“2026-02-25”,“relogin”:“2025-11-22”,“status”:“OWNED”,“username”:“*********@***.***”}’
Authentication token expired
Will attempt to refresh
Reauthentication successful
Refresh succeeded. Reusing existing license.
License Date: 2026-05-15
User Email: *********@***.***
Is Owned: True
Is LoggedIn: True
Auth Check Watermark: False False False 2024-04-01 2026-05-15
Runner: main
usage: runner [-h] [–start-frame-idx START_FRAME_IDX] [–end-frame-idx END_FRAME_IDX] [–upscale-factor UPSCALE_FACTOR]
[–ffmpeg-encoding FFMPEG_ENCODING] [–device DEVICE] [–max-gpu-mem MAX_GPU_MEM]
[–ffmpeg-preproc-filters FFMPEG_PREPROC_FILTERS]
input_path output_path
runner: error: the following arguments are required: input_path, output_path
Runner: exit code: 2
Runner: Finalizing
Runner: Done
C:\ProgramData\Topaz Labs LLC\Topaz Video AI\models>
What output do you get when you do the same on your computer?